AWS::Wisdom::KnowledgeBase AppIntegrationsConfiguration - Amazon CloudFormation
SyntaxProperties
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AWS::Wisdom::KnowledgeBase AppIntegrationsConfiguration

Configuration information for Amazon AppIntegrations to automatically ingest content.

Syntax

To declare this entity in your Amazon CloudFormation template, use the following syntax:

JSON

{
  "AppIntegrationArn" : String,
  "ObjectFields" : [ String, ... ]
}

YAML

  AppIntegrationArn: String
  ObjectFields: 
    - String

Properties

AppIntegrationArn

The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.

  • For Salesforce, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted as source fields.

  • For ServiceNow, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least number, short_description, sys_mod_count, workflow_state, and active as source fields.

  • For Zendesk, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least id, title, updated_at, and draft as source fields.

  • For SharePoint, your AppIntegrations DataIntegration must have a FileConfiguration, including only file extensions that are among docx, pdf, html, htm, and txt.

Required: Yes

Type: String

Minimum: 1

Maximum: 2048

Pattern: ^arn:[a-z-]+?:[a-z-]+?:[a-z0-9-]*?:([0-9]{12})?:[a-zA-Z0-9-:/]+$

Update requires: Replacement

ObjectFields

The fields from the source that are made available to your agents in Wisdom. Optional if ObjectConfiguration is included in the provided DataIntegration.

  • For Salesforce, you must include at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted.

  • For ServiceNow, you must include at least number, short_description, sys_mod_count, workflow_state, and active.

  • For Zendesk, you must include at least id, title, updated_at, and draft.

Make sure to include additional fields. These fields are indexed and used to source recommendations.

Required: No

Type: List of String

Maximum: 100

Update requires: Replacement